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Your questions - Our answers!

How long does it take to  receive my window coverings once I place my order?  

That depends on the  product ordered. Since custom window coverings are made to fit your specific  windows, it is reasonable to expect quality, customized products to take a  little longer.  However, generally speaking, most products can be  received and installed within 7-10 business days.  Some products take longer due to the nature of the materials and extent of labor in  manufacturing them.  If you have a privacy issue, we would be glad to  place temporary shades in your windows at no cost while you wait for  your custom window coverings.

How do you pronounce “faux” in faux wood?  

It’s pronounced “foh” not “fox.”

What’s the difference  between wood and faux wood blinds?

Wood	Faux  Wood
Lighter in weight	Heavier in weight
It’s real wood!	Polymer material (e.g., PVC) made to look like wood
Recommended for large windows (due to lighter weight)	Not recommended for oversized windows
Less resistant to moisture	Excellent for windows with moisture issues
Large varieties of colors/stains	Limited varieties of colors or grain-like veneers
Recommended for frequent need to lift situations	Not recommended for frequent need to lift  situations
Less resistant to damage	More resistant to damage
Usually cost higher	Usually cost less
Good insulator	Better insulator than wood (up to 3 times better insulator than wood)
Aesthetic qualities of rich beauty, warmth and sense of strength	Functional qualities: easy to clean; will not warp or bow

What is the difference between blinds and plantation shutters?

Answer: Plantation shutters derived their name from the window coverings used on the old plantation homes of yesteryear.  They have thicker louvers than most blinds, and are permanently attached to the window frame. They offer a refined and beautiful finish to your window. We often refer to them as "furniture for your windows."  They are adjusted or tilted with a rod that controls all the louvers simultaneously.  They are opened by pulling out the panel(s), much like a cabinet door. They cannot be raised or lowered like a blind.
Faux wood and wood blinds often get confused with shutters, as they look similar to shutters from the outside.  These blinds are attached with brackets only at the top of your window and fall freely to the sill.  They can be raised or lowered and tilted opened or closed through the use of cord controls.

Why should I choose plantation shutters over blinds (or vice versa)?

Answer:  This is totally a personal preference.  Both types of window coverings add beauty and function to your home.  Both offer superior light control and insulation.  However, shutters are the only window coverings that actually add resale value to your home.  This means that whatever amount you pay for your shutters is likely to be added to the final selling price of your home.  So, if shutters, though much pricier than blinds, are within your budget, consider them a worthwhile investment!